Reporting Abuse & Sexual Misconduct

Anyone who has reason to believe or suspects that a child has been or is being abused should report their suspicions to civil authorities and then to the diocese’s Office for the Protection of Children & Vulnerable Adults (OPCVA) at 408-983-0113. Parish and school personnel, including clergy, are “Mandated Reporters” and are required by state law to report abuse, even a reasonable suspicion of abuse, to civil authorities (Law Enforcement or Child Protective Services).

If an adult victim/survivor is looking to report a case of Clergy Abuse, we encourage them to:

  • First contact their local civil authorities (Law Enforcement)
  • Once a report is filed with the local civil authorities, individuals are encouraged to contact the diocese’s Office for the Protection of Children & Vulnerable Adults at 408-983-0113.

All reports are confidential to protect the rights of the victim. Reports to the diocese are accepted by either online submission or by phone.

Diocese of San Jose’s Victim Assistance Coordinator Contact Information:
Griselda Cervantez – Phone 408-983-0225 | Email

Online Reporting Abuse & Sexual Misconduct below in English, Spanish and Vietnamese

For online submission, please click on button below by language to access our secure third-party reporting server designated for this purpose: or contact our toll-free 24 hour reporting hotline at 844-372-1691. 

Mandated & Ethical Reporters

Volunteers of the Diocese of San Jose are considered “Ethical Reporters,” as opposed to employees who are “Mandated Reporters.” It is the responsibility of each Ethical Reporter to comply with the diocese’s expectations to assist in the protection of youth and vulnerable adults, which requires all volunteers to report any suspicions and/or awareness of abuse to a diocesan staff member on site, who is then responsible for reporting the incident to the appropriate authorities immediately (or as soon as practically possible within 24 hours).

The Diocese of San Jose reports all allegations to the civil authorities, in accordance with mandated reporter laws regardless if the priest is a diocesan priest or religious order priest.

Reporting Agencies & Contact Information:
Child Protective Services (Link)
Adult Protective Services (Link)
Local Police via 3-1-1 (Non-Emergency)
9-1-1 (Emergency)

To Report Abuse: Mandated Reporters will need to provide the following information to authorities as available: victim name, age and contact information; alleged offender name and contact information; location(s) and date(s) of the alleged incident(s); and an incident statement. If this is a life-threatening emergency, CALL 9-1-1.

  1. Within 24 hours: Make a formal report to authorities via telephone:
    • Child Abuse/Neglect: Santa Clara County Toll-Free Phone Number 1-833-722-5437
    • 408-299-2071 (San Jose Area)
    • 408-683-0301 (Morgan Hill Area)
    • 650-493-1186 (Palo Alto Area)
    • Elderly Abuse: 408-975-4900 (San Jose Area)
    • Local Police Department’s Non-Emergency Line: 3-1-1
  2. Within 36 Hours: Submit a written report to agency via fax or mail
    • Child Abuse Reporting Form SS8572 | Fax 408-975-5851 (San Jose Area)
    • Elderly Abuse Reporting Form SOC341 | Fax 408-975-4910 (San Jose Area)
    • Elderly Financial Abuse Reporting Form SOC342
  3. Mailing Addresses:  Agencies serving Santa Clara County
    • Santa Clara County Department of Family & Children’s ServicesChild Abuse & Neglect Center373 West Julian St. – Second FloorSan Jose, CA 95110
    • Santa Clara County Adult Protective Services333 West Julian St. – Fourth FloorSan Jose, CA 95110

Office Contact Information:

Anthony D. Gonzalez, Director
Direct Phone: 408.983.0113
Fax: 408.983.0203

Griselda Cervantez, MSW
Victim Assistance Coordinator
& Prevention Advocate
Direct Phone: 408.983.0225

Ly Helgeson
Safe Environment Coordinator
Direct Phone: 408.983.0248