e Creative Services Manager supports the Communications Department with creative design and development, marketing plan implementation, and related administrative tasks to promote parish, school and other ministries and services of the Diocese of San José Chancery Offices. This position provides design for a variety of mediums including fliers, social media, website, e-newsletters, direct mail, brochures, videos, and other communications produced by the Office; and provides support to the implementation of the Department of Schools marketing plan and other marketing-driven projects, and administrative duties of the Office. A successful candidate will help us take the look and feel of the Diocese’s communications assets and collateral to the next level.


(other duties may be assigned)

Strategy and Leadership:

  • Provide creative direction and graphic design support, project management and vendor relations for print, audio/visual and digital format assets for the ministries and services of the Chancery offices.

Finances and Operations:

  • Manage and maintain in-house multimedia studio and equipment and assess equipment needs for the next five years.

Collaboration and Communication:

  • Provide marketing support to the Department of Catholic Schools, including electronic, print, and web-based (including social media) strategies, as well as promote to and train schools on strategies for recruitment and retention of students and for engaging alumni.
  • Provide artwork and design support for Chancery offices including fliers, graphics, social media, newsletters, ads, office newsletter, fliers, posters, web pages, social media, brochures, directories and other promotional materials
  • Design and produce 1-2 videos a month, seeking out new ways to capture local catholic stories. This includes producing videos using multicamera interviews, audio podcasts, etc.
  • Write and revise scripts and story boards, and proofread content as necessary.
  • Direct and manage all livestreams overseen by the diocesan Office of Communications.
  • Ensure that all media content meets diocesan standards and expectations and is produced at a high level and in accord with internal media calendars.
  • Responsible for administrative tasks, such as copy editing, proofreading, ordering of supplies, and maintenance of office database and photo archives.


  • None


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, ability or physical demands required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Education and/or Experience:

  • Bachelor’s Degree, preferably in Marketing, Public Relations, Communications, Graphic Design or related field
  • 3-8 years of experience in graphic design or brand management preferred
  • Expertise in digital graphic design, both in still images and video/animation.
  • Working knowledge of video editing, livestreaming, and multimedia production
  • Final candidates will be required to submit a portfolio of creative work.

Language Skills:

  • Excellent written, oral, web, social media and creative skills
  • Bilingual skills (Spanish or Vietnamese) desirable
  • Comfortable writing for a variety of channels including social media, email, website, print, etc.

Computational Skills:

  • Expertise in using Microsoft Office suite, Adobe Creative Suite, WordPress websites and audio/video editing software is required.
  • Proficient with social media channels including, but not limited to Facebook, Instagram, Twitter, YouTube, LinkedIn and other emerging channels

Reasoning Ability:

  • Must be able to handle competing deadlines under pressure and prioritize accordingly
  • Work well both independently and with a team in a fast-paced environment
  • Must have a keen eye for detail and strong organizational skills
  • Excellent project management skills
  • Excellent interpersonal skills and ability to communicate with diverse audience
  • Possess a positive, service-oriented attitude and be a proven team player but can work independently
  • Flexibility to respond to changing priorities

Certificates, Licenses, Registrations:

None required

Physical Demands: While performing the duties of this job, the employee is regularly required to sit and/or use the computer for extended periods, use hands in repetitive motion tasks, handle objects, talk and hear. The employee is occasionally required to stand, walk and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds. The position requires driving to sites outside of the chancery offices.

Physical Environment: While performing the duties of this job, the employee will normally work in an open area in the Office of Communications. The noise level is usually quiet. The space is wheelchair accessible. Sites outside the chancery offices vary in physical environment.

Working Conditions:

The employee must be physically present in the office or working at a diocesan site, able to work cooperatively and collaboratively with other members of the staff and with clients and be able to multi-task. Travel and willingness to work nights and weekends may be required occasionally.

Other Requirements:

  • Practicing Catholic preferred.
  • Deep understanding with the teachings, values, structure and mission of the Catholic Church


To apply: Send your resumes to the hiring manager at  cynthia.shaw@dsj.org

To apply for this job email your details to cynthia.shaw@dsj.org