Cristo Rey San José Jesuit High School is looking for dedicated professionals to help continue to grow the impact of our school community and partner with our students, families, Corporate Work Study Program Partners and stakeholders. Cristo Rey San José opened its doors in 2014 and is part of a national network of Cristo Rey high schools. The Cristo Rey San José community embraces a blended learning model, is committed to social justice, strongly promotes community service, celebrates a diverse array of supportive Corporate Work Study Program Partners and has committed to seeing its graduates to and through college. The Cristo Rey San José mission is as follows:
Cristo Rey San José is a Jesuit, Catholic high school that empowers students from underserved communities in San José to be men and women for others who are prepared spiritually, academically, and professionally to complete college and who will become accomplished leaders committed to a lifelong pursuit of learning, faith, and justice.
Since the founding of the first school in Chicago in 1996, the Cristo Rey model has become one of the most innovative and successful educational programs in the nation, serving over 11,000 students nationwide.
Job Description: Corporate Work Study Program Relationship Manager
The Relationship Manager plays a critical role in the Cristo Rey San José Corporate Work Study Program (CWSP). The Relationship Manager is responsible for maintaining and deepening the relationships with the Corporate and Nonprofit Partners that hire our students and acts as the point person for communication with supervisors and students in their portfolio. The Relationship Manager supports and implements the day-to-day program administration and operations which often include student transportation and daily logistics, data collection, resource development, interdepartmental collaboration and special projects. In concert with the Director and Executive Director, the Relationship Manager will also develop new opportunities to strengthen relationships with students, families, faculty/staff, other Cristo Rey Work Study Programs and Partners. Finally, the Relationship Manager supports the mission of Cristo Rey San José Jesuit High School.
Reports to: Director, CWSP
1. Manage portfolio of Corporate & Nonprofit Partner relationships and student work teams employed at those Partners
Build relationships with and coach students towards excellent performance at their work placement
Build strong relationships with Partner supervisors, anticipate needs of and effectively respond to supervisors managing student workers at Partners
Take the lead on all regular communication with supervisors and students within portfolio
Provide resources to, conduct site visits with, share best practices and monitor progress of Partner supervisors and students in order to ensure placement success
Manage all aspects of partnerships within portfolio in a solution-oriented, supportive way demonstrating excellent customer service to Partners and students
Drive student work placement matching conversations and onboarding for students/supervisors within portfolio
Monitor timecard and performance evaluation feedback and implement interventions with students
2. Curriculum Design, Implementation & Evaluation
Develop and enhance CWSP student curriculum for ongoing professional development by incorporating best practices, innovative strategies, Corporate/Nonprofit Partner needs and Cristo Rey Network benchmarks
Lead CWSP Summer Training Program curriculum development and implementation, execution of assessments and data collection/analysis
Implement career readiness opportunities school-wide in coordination with Assistant Director and CWSP team
Act as liaison between academic staff and CWSP – identifying and organizing opportunities to collaborate
Take the lead on CWSP grading policies, assignment tracking and student performance related committees at CRSJ
Develop successful Workplace Safety Training learning modules and lead implementation of material with 9th and 10th grade students
Compile assessment and evaluation data based on school and Cristo Rey Network needs
Collaborate with technology lead on CWSP team and IT Manager to develop technical skill-based training opportunities for students
Collaborate with CWSP grade level leads (9th-12th) to implement high quality content during student professional development opportunities. Facilitate related classes and workshops.
Identify and develop opportunities for training for CWSP supervisors
3. Data Management, Compliance & Quality Assurance
Support team efforts to maintain accurate student, Corporate Partner, supervisor, family, etc. information in school databases (i.e. PowerSchool, Work Study Force/Salesforce, Google Drive records)
Support Student Employment Sessions for incoming CRSJ students and lead team’s efforts to collect necessary documentation from students on designated portfolio
Collect biannual Cristo Rey Network student performance evaluation deployment, data collection and reporting for all Corporate Partners in portfolio
Organize and archive safety training data and documentation in accordance with Dept. of Labor guidelines and Cristo Rey Network guidelines
Ensure student timecards are accurate and regularly completed; develop incentives and consequences for incomplete timecards
Utilize Work Study Force reporting tools to inform best practices and identify programmatic areas of improvement
4. Student Development & Family Communication
Provide program leadership and logistics support during Morning and/or Afternoon CWSP Routines (students departing for and returning from work)
Lead student professional development groups/classes focused on college and career readiness topics
Build positive relationships with students; Provide direct support to students through positive reinforcement and constructive interventions in order to help ensure continuous improvement in professional skills and work performance
Potentially translate documents and presentations; Communicate with families (English/Spanish/Vietnamese) over the phone/email and at various school/CWSP events as needed (Parent-Teacher Conferences, New Family Orientations, Student Employment Sessions, etc.)
Collaborate with diverse stakeholders: faculty, all staff, BOD members, Corporate Partners, students, families, transportation staff and CRSJ supporters
Provide direct supervision and support to students who are ‘in-house’ on their work days based on rotating team calendar
5. Interdepartmental Collaboration
Provide CWSP representation as an active member of interdepartmental committees and initiatives
Serve as CWSP liaison to selected grade level: represent CWSP on grade level team, attend retreats and grade level assemblies and events, participate in CWSP content facilitation opportunities with grade level, etc.
Identify and develop opportunities for cross-departmental initiatives that will help elevate and improve CWSP-academic collaboration
Take the lead on CWSP-driven events that involve faculty/staff
Participate, when possible, in school-wide community events – community masses/potlucks, service learning, student supervision, assemblies, retreats, etc.
6. Resource Development
Work with CWSP team to identify and codify best practices for student and Partner support; develop tools that the CWSP team and supervisors can use with new and evolving Partners
Lead initiative around creating student worker job description resource or “Book of Jobs” for CWSP Partners and new prospects
Maintain and update supervisor-facing CWSP resources; develop new resources for Partners to use that will help enhance the CWSP experience and lighten the supervisory load at the work placement (i.e. sample schedules, task checklist models, email templates, independent assignments, etc.)
6. Other duties as assigned.
Qualifications – Required
Successful applicants will embody the mission-commitment, intellectual curiosity, openness to growth, and optimism that are central to the character of our team
Demonstrated record of effective student support with middle school, high school or college students; experience with underserved communities or first gen students preferred
Strengths-based approach to working with students and adults; ability to be a consistent, positive role model and support for students
Experience in successfully managing complex relationships with diverse stakeholders
Demonstrated record of being able to handle multiple projects and excel in a fast-paced, detail-heavy and sometimes ambiguous environment
Strong collaborator; possessing an ability to listen thoughtfully and engage passionately with a diverse audience
Experience managing projects effectively and a desire for continuous quality improvement
Strong ability to multi-task and pivot as priorities evolve
Motivated, self-starter able to work with minimal direct supervision
Passionate about inspiring and coaching students to be their best selves; equally passionate about supporting partnering adults to see the potential of our students
Excellent written and verbal communication skills; ability to maintain solution-oriented approach in all communication
Flexibility, good sense of humor and excited to work in a dynamic nonprofit environment
BA/BS degree from accredited college or university; preferably in Education, Child/Adolescent Development, Social or Behavioral Sciences, Nonprofit Management or a related field
Qualifications – Preferred
5+ years of professional work experience
Teaching/facilitating and curriculum development experience and expertise strongly desired
Bilingual – English/Spanish or English/Vietnamese strongly preferred!
Experience in supporting partnership work in nonprofit, corporate or education environment
Experience facilitating effective meetings
Salary, Benefits & Schedule:
This is an exempt, full-time role and is not a telecommuting/remote position. Working hours will be spent primarily at CRSJ and with Corporate Partners and students in the field.
This position is eligible for benefits including health, dental, vision and 403b/retirement.
CWSP staff members work 12mos of the year with two weeks of PTO in December, in addition to 12 paid holidays, 12 days of PTO and 3 sick days.
Salary is commensurate on education and years of experience.
How to Apply:
Please submit cover letter and resume to firstname.lastname@example.org .
To apply for this job please visit cristoreysj.org.