Diocesan Chancery Opening

POSITION SUMMARY:  The potential for authentic Catholic Family Life can be rich and beautiful.  At the same time, the signs of our times call for embracing the realism and complexity of Catholic families today.  The DIRECTOR provides leadership in all aspects of family life, administers programs in support of Catholic Family Life in parishes, provides pastoral support those on the margins of family life in the church and embraces the spirit of Amoris Laetitia/The Joy of Love.

DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:

• Provide leadership in collaborating with parishes to establish a culture of inclusion for couples in all stages of their relationships; and assist in                                                                                      forming a culture of invitation and hospitality to unmarried couples.
• Promote diocesan policies for Marriage Preparation.
• Coordinate and/or facilitate diocesan Marriage Preparation with a focus on being parish-based.
• Provide and/or facilitate authentic pastoral support for those who are in all stages of divorce and separation, including those separated by deployment or deportation.
• Provide and/or facilitate authentic pastoral support for the LGBTQ community and families.
• Develop networking among parishes to share resources and best practices.
• Maximize creative use of all channels of communication to deliver information, including social media.

OTHER OR SHARED RESPONSIBILITIES:

• Coordinate opportunities in sacramental prep with Directors of Faith Formation and the Hispanic Apostolate to engage parents into parish life.
• Collaborate with and support a diocesan task force to establish best practices to support couples preparing for marriage.
• Collaborate with and support the diocesan task force to establish parish-based mentors to welcome and accompany young adults and couples into full participation of church life.

THIS POSITION SUPERVISES:

• Natural Family Planning Coordinators.
• Respect Life Coordinator.
• Supervises/coordinates with Administrative Assistant. 

EDUCATION/EXPERIENCE:

• Master’s degree in Theology, Pastoral Ministry or related field required. Five years or more proven administration and leadership working for a Catholic parish or organization preferred
• Experience in family ministry

LANGUAGE SKILLS:  Ability to read, write and speak fluent English and Spanish at a professional level.  Ability to relate and communicate with a wide range of ethnic and cultural communities.  Excellent composition, writing and presentation skills.

TECHNICAL SKILLS:  Proficiency in Microsoft Office, basic knowledge of internet applications and social media platforms.

OTHER REQUIREMENTS: The employee must demonstrate a history of effective leadership, good judgment, initiative, confidentiality, discretion; and professionalism. Must be a practicing Roman Catholic and must be committed to the mission of the Church with the ability to work with various ethnic cultures.

 HOW TO APPLY:  Please submit a resume and cover letter to Christina Dickson at jobs@dsj.org

***This is a temporary position of 25 hours per week starting early in December 2018 for 4-6 months***

POSITION SUMMARY:

• The Office for the Protection of Children and Vulnerable Adults is committed to educating, training, and screening all those who have regular access to children, youth and vulnerable adults within our Diocese of San Jose for the purpose of preventing harm.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:

• Responsible for the compliance and successful implementation of ARTICLE 12 of the Charter in regards to the Protection of Children, Young People, and Vulnerable Adults.
• Responsible for preparing spreadsheets, data reports, and other related audit-compliance documents.
• Assist Parishes and Schools with outreach materials (ie: newsletters, pamphlets, and other related announcements.)
• Remain “on-call” to conduct additional “Safe Environment” training of adults (volunteers, parents, staff) and minors (of various ages) as needed.
• Work in accordance with the mission statement and values of the Diocese of San Jose.
• Attend all necessary trainings, conferences, and meetings as directed by Supervisor.
• Respond promptly to all communications, during regular work hours and meet all deadline requirements.
• Report pertinent information to Supervisor in a timely manner, and update Supervisor regularly about all program aspects.
• Maintain professional attitude.
• Additional duties as requested by Supervisor.

ADDITIONAL REQUIREMENTS:

• Must have experience working with sexual abuse victims.
• Must successfully complete all mandated trainings including, but not limited to: Child Abuse, Elder Abuse, and Mandated Reporting.
• Extensive experience working with children of all ages.
• Must be able to obtain clearance with FBI, Child Abuse Index, and Department of Justice. All costs are reimbursable upon clearance.
• Possess a valid driver’s license.
• Excellent organizational and communication skills.

Education and/or Experience:  Associate’s Degree plus 3-5 years of experience as a Teacher’s Aid, Child Care Provider, Administrative Assistant or related field.

Language Skills: Proficient written and oral English. Strong interpersonal and communication skills with the ability to provide excellent customer service in person and/or over the phone. Bilingual (Spanish) skills desirable.

Reasoning Ability: Ability to problem solve and deal with a variety of questions related to child safety and victim assistance issues.

Technical Skills: Proficiency with MS Word, Excel and Outlook. Experience with WorkDay HRIS preferred.

Certificates, Licenses, Registrations: Valid driver’s license & criminal record background clearance (Live Scan) through the California Department of Justice and FBI.

Other Requirements: Ability to maintain confidentiality. Must have knowledge and understanding of the Catholic Church structure, culture, and its mission.

How to Apply:  Please send resume and cover letter to Christina Dickson: jobs@dsj.org.

POSITION SUMMARY:

The Systems Administrator is responsible for the technical design, planning, implementation, performance tuning and recovery procedures for mission critical systems. Serves as a technical expert in the area of networking and system administration for complex systems. Investigates and analyzes feasibility of system requirements and develops system specifications. Identifies methods, solutions, and provides leadership and supervision in order to provide a high level of service to the customers of the Diocese.

This position serves as the primary Systems Administrator and system support for our Diocese systems and services. In this role, you will provide technical assistance and support related to computer systems, hardware, or software by isolating problems, determining cause, and implementing solutions.

You will also provide technical assistance, support, and issue resolution to Diocesan Department of Education applications and services. This role reports to the Head of Technology.

 ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:

(other duties may be assigned)

• You’ll monitor and respond quickly and effectively to requests received through the IT Helpdesk
• In person and/or via phone, you’ll provide technical assistance and support for escalation IT Helpdesk request and issues related to computer systems, application, services, software, and hardware. Of course, you’ll also follow up and ensure issues have been resolved.
• Because of your expertise, you’ll document internal procedures
• You’ll manage PC/Laptop setup and deployment for new employees with standard hardware, images and software.
• You’ll maintain daily performance and monitoring of computer systems.
• You’ll install, modify, and repair computer hardware and software, and provide support on company email system, web/audio conferencing service and phone system.
• On an on-going basis, you’ll maintain inventory of all equipment, software and software licenses

You’ll resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.

 OTHER OR SHARED RESPONSIBILITIES:

• TCP/IP, IP networking knowledge, i.e. IP subnet, DNS, DHCP, FTP, SSH etc. (a strong background here is a must)
• Microsoft Active Directory experience and all Windows networking.
• O365/ Microsoft Exchange / GMail, Microsoft Windows OS and Office Applications
• Working with varies server and client hardware platform, i.e. DELL, Lenovo.
• Web/Audio Conferencing, i.e. Zoom, WebEx, GoToMeeting
• Problem-solving skills and the ability to work on multiple projects and issues (a proven history here is also a must)
• Hyper-v, VMWare
• Knowledge of Phone System, VoIP
• Linux OS and basic services i.e. Apache/HTTPD, SSHD, SAMB

QUALIFICATIONS TO PERFORM THE JOB SUCCESSFULLY:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, ability or physical demands required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

 B.A. or B.S. degree or equivalent education required.

• At least 7+ years of relevant work experience.
• Demonstrated experience in recommending, designing, and implementing infrastructure, systems, and processes in an Enterprise IT environment.
• Excellent communication skills.
• Ability to work independently and set own goals in a professional manner.

Working Conditions: The employee’s office location is at the chancery, but the employee must be willing and able to transport self to parish and school sites as required.  He/she must be able to work cooperatively with other members of the staff, with parish personnel and outside contractors and be able to multi-task.  Must be able to serve on committees (which occasionally meet in the evenings and on weekends) with all levels of Church hierarchy.  Must be able to make public presentations.   Travel is frequently required within the Diocese.  Work outside normal working hours also required as necessary to accomplish the job duties.

Other Requirements: Must have own transportation/vehicle for use on the job (reimbursable expenses).  Ability and willingness to operate within complex, culturally and economically diverse environment, including a multicultural workforce. Ability and willingness to operate within a complex, culturally and economically diverse environment, including a multicultural work force.

How to Apply:  Please send resume and cover letter to Christina Dickson: jobs@dsj.org.

POSITION SUMMARY:

This position assists the Superintendent, Associate Superintendents, and Director of Finance with tasks necessary for the efficient operation of the schools within the Diocese of San Jose.This position also performs administrative tasks as needed, acts as liaison between schools and department, and acts as first point of contact for parents and general public.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:

(Other duties may be assigned)

• Welcome visitors and arrange for their comfort.  Screen unexpected visitors in accordance with predetermined policy.
• Place and receive department telephone calls; respond appropriately to requests for information.
• Provide support for department meetings (copying, room and media set-up for meetings).
• Type/create correspondence, reports, notices, etc.
• Obtain, gather, and organize pertinent data as needed for archiving.
• Manage and maintain a working filing system.
• Order and maintain supplies/inventory.
• Provide hospitality for meetings, in-services, and workshops.
• Work with principals to ensure teachers comply with Catechist Certification guidelines.  Maintain Catechist Certification spreadsheet and documentation; prepare reports and distribute to Principals; create and distribute certificates and supporting documentation to Principals and qualified teachers; act as resource for Principals and teachers inquiring about options, hours and CTN Videos.
• Schedule department meetings, event deadlines, vacations and maintain conference room reservations.
• Communicate meetings, event deadlines and calendar items to schools.
• Maintain the department calendar
• Work with principals to ensure diocesan schools are in compliance with school specific government guidelines and policies on racial non-discrimination, immunizations, and private school affidavit.
• Perform bookkeeping (basic accounting) tasks.
• Prepare deposit sheets for money collected in the department and record all deposits in the appropriate categories.
• Prepare check requests for the department.
• Prepare income/expense sheets.
• Create invoices and bill schools for money owed for workshops and other programs.
• Assist schools and parents of students with Diocesan procedures and policies.
• Manage art display from the schools in the department office
• Develop and maintain processes to utilize the internet to streamline inventory, supply orders, calendars, and sharing of documents.
• Serve as registrar for closed schools

OTHER OR SHARED RESPONSIBILITIES:

• Assist in the project management of dinners, retreats, and conferences.
• Back up for receptionist
• Support Christo Rey intern
• Work collaboratively with other administrative assistants and receptionists
• Website maintenance of DSJ Admin, teacher site, and educational public site

Education and/or Experience: High school diploma and minimum of 5-7 years of experience and/or training in administrative duties.

Language Skills: Ability to read and write correspondence, reports, and procedure manuals.  Ability to effectively present information, respond to questions, and demonstrate conflict management skills when interacting with parents, teachers, principals, and the general public.

Computational Skills: Bookkeeping skills.  Ability to use a calculator.

Technical Skills: Proficient in Microsoft Office, Google Drive, and Adobe

Working Conditions:  The employee must be physically present in the office.  Able to work cooperatively with other members of the staff and be able to multi-task. Ideally the hours would be 7:30-4:00 to correspond with the school schedules and meetings. Overtime and/or travel are rarely required.

Other Requirements: Employee must have knowledge of Church and Catholic school structure, system, and culture.

How to Apply:  Please send resume and cover letter to Christina Dickson at:  jobs@dsj.org

POSITION SUMMARY:

 The position to be filled will require various duties to be performed which may include but are not limited to the following topics: Assists parishes/schools in understanding and complying with civil law, internal controls and Diocesan financial and administrative policies and procedures, through financial, operational and compliance audits. Develops audit procedures to provide customer service to parishes, schools, Diocesan staff and related councils and committees.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:

• Initiate and conduct financial, operational and compliance audits at Diocesan parishes and schools, as assigned by
  • Conduct risk assessment of assigned parish/school based on prior audits and other
  • Determine scope of review in conjunction with supervisor, determining when to use focused-area audits (e.g., cash and payroll only, ).
  • Conduct audit testing and identify reportable issues and dimension of risk based on review of accuracy and completeness of financial records, suitability of internal controls and compliance with Diocesan policies and
  • Communicate findings to CFO and advise CFO if findings indicate an increase in audit scope, escalation memo, or fraud investigation is
  • Prepare audit report of findings and corrective actions, offering alternatives when standard corrective actions aren’t
• Perform work to ensure compliance with civil laws and Diocesan financial policies and Do sound analysis and provide conclusions which are adequately supported and provide acceptable alternative solutions when parish/school staffing doesn’t allow for strict compliance of internal controls.
• Assume primary role in fraud investigations and work in close alignment with all levels of management through
• Develop and update audit programs and testing procedures to ensure increasingly efficient reviews at all parishes/schools.
• Continuously improve audit process, tools and Emphasize development of technology tools to increase efficiency and analysis of audit data. Evaluate and recommend improvements and automated gathering of data and analysis.
• Prioritize and coordinate audit schedule with Plan and monitor work schedules using project management skills and tools.
• Present audit results to management and identify recommendations to resolve audit
• Assist CFO in evaluating the need for updates to Parish/School Budget and Financial Report
• Be responsible for continuous knowledge development on related government regulations, best practices, audit-related tools, techniques and performance
• Research and provide technical information and analysis in the areas of audit, finance, taxation, and government
• Develop/update financial and administrative policies and procedures with direction and approval of the CFO.
• Provide customer service around controls and proper process to parishes/schools, Finance and Accounting staff and other chancery
• Develop and conduct seminars on audit-related training sessions for pastors, parish/school Business Managers/Accountants/Bookkeepers and Parish Finance Council
• Maintain Ethics Point reporting system access and diocesan functionality. Promote, advocate Ethics Point system to diocesan partners. Lead and direct diocesan response to fiscal malfeasance reports and compliance concerns.
• Assist or lead special projects and other duties as

QUALIFICATIONS TO PERFORM THE JOB SUCCESSFULLY:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, ability or physical demands required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

• Bachelor’s degree in business with a preference for Accounting. CPA, CIA, CFE or other similar certification a
• 5 years public accounting or internal auditing experience, OR equivalent business experience
• Strong analytical, problem solving and prioritization skills required
• Highly developed computer skills in MS Word, Excel, and financial accounting (Quickbooks) Experience with data analytic software preferred.
• Strong verbal and written communications
• Must attend evening or weekend meetings, when
• Must be willing to maintain strict confidentiality handling highly sensitive
• Ability to travel throughout the Diocese of San Jose (Santa Clara County)

Education and/or Experience: Bachelor’s degree in business with a preference for Accounting. CPA, CIA, CFE or other similar certification a plus.

Computational Skills: Experience with small business audits and reviews and knowledge of on-line banking systems and implementation.

Technical Skills: Proficient in Microsoft Office, QuickBooks, and knowledge of online banking systems and implementation.

Certificates, Licenses, Registrations: CPA preferable.

Working Conditions: The employee’s office location is at the chancery, but the employee must be willing and able to transport self to parish and school sites as required.  He/she must be able to work cooperatively with other members of the staff, with parish personnel and outside vendors and be able to multi-task.  Must be able to serve on committees (which occasionally meet in the evenings and on weekends) with all levels of Church hierarchy.  Must be able to make public presentations.   Travel is sometimes required within the Diocese.  Work outside normal working hours also required as necessary to accomplish the job duties.

Other Requirements: Must have own transportation/vehicle for use on the job (reimbursable expenses).  A practicing Roman Catholic is preferred but the candidate must be comfortable in a Catholic Church environment.  Ability to articulate and communicate the vision, mission, and philosophy of the Diocese of San Jose.  Ability and willingness to operate within a complex, culturally and economically diverse environment, including a multicultural work force.

How to Apply:  Please send resume and cover letter to Christina Dickson at:  jobs@dsj.org

POSITION SUMMARY:

Recruit and retain client-advertisers in order to support the broadest possible circulation of the messages provided in the The Valley Catholic, newspaper of the Diocese of San Jose. Manage, develop, maintain all appropriate systems for business operations; including client relationship management system, general business and database operations, setting advertising rates, selling advertising, and managing circulation. Responsible for U.S. Post Office and Mailing House mail requirements; review ParishSoft and Navision data for accuracy with Development and Finance Departments.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:

Business Management: Sales and Marketing

• Manage and direct all aspects of advertising–client relations; direct sales of advertising space; creating advertising promotions and direct marketing of campaigns for display advertisements in The Valley Catholic.
• Manage vendor relationship including printer, US Postmaster, National Mailing Service, Catholic News Service, USCCB in order to ensure timely publication of The Valley Catholic.
• Prospect, sell, and negotiate client advertising contracts.
• Seek, solicit and close new client-advertisers for The Valley Catholic to meet aggressive revenue goals in support of circulation targets.
• Analyze weekly and monthly sales of client-advertising activity to insure consistent cash flow.
• Implement a Customer Relationship Management (CRM) system to effectively manage client-advertiser information and target specific editions for increased sales.
• Assists in production of all newspaper editions including editorial review, ad placement and content.
• Manage client-advertiser service and support issues.
• Promote advertising opportunities to parishes, schools and existing client-advertisers.

Finance/Reporting

• Evaluate bi-weekly sales reports to client-advertisers.
• Develop, research and maintain contractual agreements and regulations for US Postmaster.
• Review Accounts Receivable, Payables and invoice source documents to insure proper cash flow in and out of the department.
• Sales and Use Tax preparation and electronic filing.

Special Projects under the direction of the Director of Communications

• Work closely with Catholic San Francisco and Catholic Voice (Oakland) diocesan newspapers on joint advertising, marketing and promotion campaigns to increase client-advertisers.
• Develop strategic, broad-based means (radio, television, newspaper, etc.) to ensure that the “good news” of the Diocese is generated to appropriate audiences effectively.
• Research future methods to retrieve current news including online news sources, Catholic News Service, USCCB.

• Work on developing the communications plan for Catholic Communications Campaign.

QUALIFICATIONS TO PERFORM THE JOB SUCCESSFULLY:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, ability or physical demands required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. 

Education and/or Experience:

5+ years marketing/advertising experience, either in an agency or on client-side of relationship. Bachelor’s degree required within the field of marketing or advertising or equivalent experience.

Language Skills:  Ability to read, write, verbalize, comprehend and respond to questions, advertising design instruction, editor’s requirements, clients, chancery, Catholic parishes and institutions and the general public.  English required, second language is a plus.

Computational Skills: Budget forecasting, principles of accounting, budgets and business service interface, understanding and usage of US Postmaster computations.  Knowledge of statistical analysis.

Technical Skills: Proficient in Microsoft Word, Excel, Outlook; Customer Relationship Management System; Microsoft Dynamics Navision Software; ParishSoft AIM Family database; and Postal Service online business services.

How to Apply:  Please send resume and cover letter to jobs@dsj.org.

POSITION SUMMARY:

The Service Desk Analyst is the helpful and friendly face of support for Diocesan and school employees. This role is part of a support team, helping both local and remote users gain the most from Diocesan technology systems. Successful candidates are familiar with industry best-practices, have solid experience in Windows and Mac application support, and are self-motivated with a flair for positive human interaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:

(other duties may be assigned)

• Provide front-line OS, application, and hardware support for local and remote users
• Perform user access and account management in Active Directory
• Support IT asset lifecycle management (procurement, imaging, deployment, tracking, dispositioning) for Diocesan supported hardware and software
• Provide IT related orientation and training for new hires
• Prepare, provision, maintain, and retire distributed technology systems (e.g., laptops, desktops, printers, phones, etc.)
• Prioritize, track, and document all service activities via Service Management (ticketing) system
• Provide timely incident management and service fulfillment activates in accordance with Service Level Objectives
• Execute all activities in compliance with established Information Security and IT Service Management controls (e.g., change, incident, and problem management)
• Support the testing, validation, and documentation of software and hardware systems
• Create and maintain support documentation for consumption by end-users and IS staff
• Occasional after-hours support for Diocesan projects, initiatives, and IT systems maintenance
• Create a positive customer support experience with a consummately professional attitude
• Maintain and ensure strict confidentiality of information.
• Work as a member of the team by promoting the mission and philosophy of the Catholic Diocese of San Jose. 

OTHER OR SHARED RESPONSIBILITIES:

• 2+ years of service desk support experience in a Windows and Mac technology environment
• Associates Degree or equivalent experience
• Relevant Certifications; A+, HDI, Microsoft MTA, MCSA
• Core Requirements include functional knowledge and experience with:
  • Windows and Mac desktop OS and application support
  • Mobile device and application provisioning, maintenance, and management
  • Networking concepts and troubleshooting, especially the TCP/IP protocol suite
  • VoIP client configuration and troubleshooting
  • Client hardware & peripheral configuration, provisioning and troubleshooting
  • Multi-function printers and plotters
  • File systems structure, permissions, and access support
  • Active Directory User and Computers administration
  • SLA-driven task management

QUALIFICATIONS TO PERFORM THE JOB SUCCESSFULLY:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, ability or physical demands required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. 

• Strong verbal communication and documentation skills, including experience translating complex technical subjects in a way that is meaningful to the target audience
• Ability to maintain a professional, positive and friendly manner always
• Ability to multi-task, shift focus, and prioritize workflow with minimal supervision
• Ability to engage peers and leadership in process improvement and problem resolution
• Familiarity with ITIL/ITSM concepts
• At least 7+ years of relevant work experience.
• 3+ years of progressively responsible directly related work experience.
• A. or B.S. degree or equivalent education required.
• Excellent communication skills.
• Knowledge in the Catholic Church work setting. 

Please email resume and cover letter to Christina Dickson: jobs@dsj.org.