Diocesan Chancery Opening

Position Summary: ­

To support pastors, principals, supervisors, employees by providing information and guidance regarding leaves of absence policies.  Work with the HR Manager to maintain, monitor, and implement revisions of leaves of absence (LOA) including workers’ compensation for the Diocese of San Jose. Oversee all leave of absence cases and workers’ compensation claims. Effectively coordinate all cases/claims to include general administration, comprehensive case management and program compliance with the Family and Medical Leave Act and all related employment laws.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:

(other duties may be assigned)

• Serves as the subject matter expert for the leave and workers’ compensation programs in alignment and under the general direction and guidance of HR leadership and the legal counsel.
• Interprets and administers leave programs and policies in accordance with the applicable federal and state employment laws (FMLA, ADA, USERRA, Pregnancy Discrimination Act, etc.). Ensures that the workers’ compensation program is managed in accordance with applicable OSHA and workers’ compensation laws.
• Administers all aspects of leave and workers’ compensation programs.
• Provides extensive case management and coordinates administrative aspects of the cases and claims. Conducts/coordinates investigations into all reported workers’ compensation claims.
• In conjunction with HR Manager, approves and/or denies leave cases based on relevant medical information. Coordinates and organizes all medical information and ensures that HIPAA and Employee Privacy guidelines are closely monitored and effectively executed.
• Ensures that all reportable workers’ compensation claims are submitted to third party administrator within 48 business hours from the date of the incident.
• Manages all administrative aspects of leave and workers’ compensation claims to include tracking hours used/taken and working closely with payroll to ensure that pay for associates is accurate and correct.
• Works closely with site managers/administrators to ensure that all relevant medical documentation is completed and submitted for timely review.
• Maintains appropriate contact with all employees on leave and coordinates all aspects of return to work for associates on leave.
• Produces and manages reporting metrics and analytics for all leave cases and workers’ compensation claims. Presents reports as requested.
• Conducts investigations regarding incidents, interviews relevant parties and coordinates medical treatment/care as needed.
• Meets regularly with HR Manager to review status of claims and develops strategies for resolution.
• Manages STD/LTD programs and vendor relationships. Ensures that STD claims are coordinated with FMLA or general medical cases.
• Partners closely with HR Manager on all related cases/claims. Meets regularly to review the status of cases/claims and develops legally sound strategies for a mutually beneficial resolution.
• Assists in the creation and facilitation of leave administration and workers’ compensation training programs
• Performs all other duties as assigned or required.
• Educate and advise pastors, principals and department supervisors regarding leave policies and procedures.
• Manage compliance and tracking of all employee leaves of absence (FMLA, ADA, WC etc.).
• Notify and disable e-mail access for employees on LOA and enable upon return to work
• Input time off requests for employees on LOA and maintain spreadsheet on LOAs for payroll and benefits
• Assist in developing and conducting training sessions on various leaves of absence policy, practice

OTHER OR SHARED RESPONSIBILITIES:

• Provide back-up and support to the other Human Resources Generalist
• Represent the Human Resources Office on various committees
• Participate in employee relations matters as needed

Education and/or Experience: Bachelor’s degree in human resources, business, psychology, education or related degree.  Three to five years of experience as a human resources generalist. Must be self-directed and a quick learner!

Language Skills: Effective oral and written communications skills are required.  Strong English language writing and compositions skills.  Effective interpersonal skills, including the ability to interact with individuals at all levels of the organization and of different ethnic and cultural backgrounds.  The ability to train individuals and provide group presentations.  Bilingual skills in Spanish, Vietnamese or any language a plus.

Computational Skills: Advanced math skills required to calculate salaries and analyze compensation data.     

Reasoning Ability: The ability to make sound decisions after analyzing and interpreting often complex information.  The ability to research, review and understand information related to personnel administration and employment law.  The ability to think independently, problem-solve and take initiative. 

Technical Skills: Proficient in Microsoft Office, Workday, and other systems as required. 

Working Conditions: The employee must be physically present in the office and able to work cooperatively with other staff inside and outside of the personnel office.  The employee must be able to multi-task and remain focused despite frequent interruptions.  The employee is generally expected to work office hours, Monday through Friday between 8:30 a.m. – 5:00 p.m.

Other Requirements: The employee must have knowledge of Church structure and culture.  Knowledge of elementary secondary school structure and culture helpful.  Customer service skills and attention to detail required. Employee must also exercise discretion and confidentiality.

How to Apply:  Please send resume and cover letter to jobs@dsj.org

POSITION SUMMARY:  The potential for authentic Catholic Family Life can be rich and beautiful.  At the same time, the signs of our times call for embracing the realism and complexity of Catholic families today.  The DIRECTOR provides leadership in all aspects of family life, administers programs in support of Catholic Family Life in parishes, provides pastoral support those on the margins of family life in the church and embraces the spirit of Amoris Laetitia/The Joy of Love.

DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:

• Provide leadership in collaborating with parishes to establish a culture of inclusion for couples in all stages of their relationships; and assist in                                                                                      forming a culture of invitation and hospitality to unmarried couples.
• Promote diocesan policies for Marriage Preparation.
• Coordinate and/or facilitate diocesan Marriage Preparation with a focus on being parish-based.
• Provide and/or facilitate authentic pastoral support for those who are in all stages of divorce and separation, including those separated by deployment or deportation.
• Provide and/or facilitate authentic pastoral support for the LGBTQ community and families.
• Develop networking among parishes to share resources and best practices.
• Maximize creative use of all channels of communication to deliver information, including social media.

OTHER OR SHARED RESPONSIBILITIES:

• Coordinate opportunities in sacramental prep with Directors of Faith Formation and the Hispanic Apostolate to engage parents into parish life.
• Collaborate with and support a diocesan task force to establish best practices to support couples preparing for marriage.
• Collaborate with and support the diocesan task force to establish parish-based mentors to welcome and accompany young adults and couples into full participation of church life.

THIS POSITION SUPERVISES:

• Natural Family Planning Coordinators.
• Respect Life Coordinator.
• Supervises/coordinates with Administrative Assistant. 

EDUCATION/EXPERIENCE:

• Master’s degree in Theology, Pastoral Ministry or related field required. Five years or more proven administration and leadership working for a Catholic parish or organization preferred
• Experience in family ministry

LANGUAGE SKILLS:  Ability to read, write and speak fluent English and Spanish at a professional level.  Ability to relate and communicate with a wide range of ethnic and cultural communities.  Excellent composition, writing and presentation skills.

TECHNICAL SKILLS:  Proficiency in Microsoft Office, basic knowledge of internet applications and social media platforms.

OTHER REQUIREMENTS: The employee must demonstrate a history of effective leadership, good judgment, initiative, confidentiality, discretion; and professionalism. Must be a practicing Roman Catholic and must be committed to the mission of the Church with the ability to work with various ethnic cultures.

 HOW TO APPLY:  Please submit a resume and cover letter to Christina Dickson at jobs@dsj.org

POSITION SUMMARY:

 The position to be filled will require various duties to be performed which may include but are not limited to the following topics: Assists parishes/schools in understanding and complying with civil law, internal controls and Diocesan financial and administrative policies and procedures, through financial, operational and compliance audits. Develops audit procedures to provide customer service to parishes, schools, Diocesan staff and related councils and committees.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:

• Initiate and conduct financial, operational and compliance audits at Diocesan parishes and schools, as assigned by
  • Conduct risk assessment of assigned parish/school based on prior audits and other
  • Determine scope of review in conjunction with supervisor, determining when to use focused-area audits (e.g., cash and payroll only, ).
  • Conduct audit testing and identify reportable issues and dimension of risk based on review of accuracy and completeness of financial records, suitability of internal controls and compliance with Diocesan policies and
  • Communicate findings to CFO and advise CFO if findings indicate an increase in audit scope, escalation memo, or fraud investigation is
  • Prepare audit report of findings and corrective actions, offering alternatives when standard corrective actions aren’t
• Perform work to ensure compliance with civil laws and Diocesan financial policies and Do sound analysis and provide conclusions which are adequately supported and provide acceptable alternative solutions when parish/school staffing doesn’t allow for strict compliance of internal controls.
• Assume primary role in fraud investigations and work in close alignment with all levels of management through
• Develop and update audit programs and testing procedures to ensure increasingly efficient reviews at all parishes/schools.
• Continuously improve audit process, tools and Emphasize development of technology tools to increase efficiency and analysis of audit data. Evaluate and recommend improvements and automated gathering of data and analysis.
• Prioritize and coordinate audit schedule with Plan and monitor work schedules using project management skills and tools.
• Present audit results to management and identify recommendations to resolve audit
• Assist CFO in evaluating the need for updates to Parish/School Budget and Financial Report
• Be responsible for continuous knowledge development on related government regulations, best practices, audit-related tools, techniques and performance
• Research and provide technical information and analysis in the areas of audit, finance, taxation, and government
• Develop/update financial and administrative policies and procedures with direction and approval of the CFO.
• Provide customer service around controls and proper process to parishes/schools, Finance and Accounting staff and other chancery
• Develop and conduct seminars on audit-related training sessions for pastors, parish/school Business Managers/Accountants/Bookkeepers and Parish Finance Council
• Maintain Ethics Point reporting system access and diocesan functionality. Promote, advocate Ethics Point system to diocesan partners. Lead and direct diocesan response to fiscal malfeasance reports and compliance concerns.
• Assist or lead special projects and other duties as

QUALIFICATIONS TO PERFORM THE JOB SUCCESSFULLY:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, ability or physical demands required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

• Bachelor’s degree in business with a preference for Accounting. CPA, CIA, CFE or other similar certification a
• 5 years public accounting or internal auditing experience, OR equivalent business experience
• Strong analytical, problem solving and prioritization skills required
• Highly developed computer skills in MS Word, Excel, and financial accounting (Quickbooks) Experience with data analytic software preferred.
• Strong verbal and written communications
• Must attend evening or weekend meetings, when
• Must be willing to maintain strict confidentiality handling highly sensitive
• Ability to travel throughout the Diocese of San Jose (Santa Clara County)

Education and/or Experience: Bachelor’s degree in business with a preference for Accounting. CPA, CIA, CFE or other similar certification a plus.

Computational Skills: Experience with small business audits and reviews and knowledge of on-line banking systems and implementation.

Technical Skills: Proficient in Microsoft Office, QuickBooks, and knowledge of online banking systems and implementation.

Certificates, Licenses, Registrations: CPA preferable.

Working Conditions: The employee’s office location is at the chancery, but the employee must be willing and able to transport self to parish and school sites as required.  He/she must be able to work cooperatively with other members of the staff, with parish personnel and outside vendors and be able to multi-task.  Must be able to serve on committees (which occasionally meet in the evenings and on weekends) with all levels of Church hierarchy.  Must be able to make public presentations.   Travel is sometimes required within the Diocese.  Work outside normal working hours also required as necessary to accomplish the job duties.

Other Requirements: Must have own transportation/vehicle for use on the job (reimbursable expenses).  A practicing Roman Catholic is preferred but the candidate must be comfortable in a Catholic Church environment.  Ability to articulate and communicate the vision, mission, and philosophy of the Diocese of San Jose.  Ability and willingness to operate within a complex, culturally and economically diverse environment, including a multicultural work force.

How to Apply:  Please send resume and cover letter to Christina Dickson at:  jobs@dsj.org

POSITION SUMMARY:

The Service Desk Analyst is the helpful and friendly face of support for Diocesan and school employees. This role is part of a support team, helping both local and remote users gain the most from Diocesan technology systems. Successful candidates are familiar with industry best-practices, have solid experience in Windows and Mac application support, and are self-motivated with a flair for positive human interaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:

(other duties may be assigned)

• Provide front-line OS, application, and hardware support for local and remote users
• Perform user access and account management in Active Directory
• Support IT asset lifecycle management (procurement, imaging, deployment, tracking, dispositioning) for Diocesan supported hardware and software
• Provide IT related orientation and training for new hires
• Prepare, provision, maintain, and retire distributed technology systems (e.g., laptops, desktops, printers, phones, etc.)
• Prioritize, track, and document all service activities via Service Management (ticketing) system
• Provide timely incident management and service fulfillment activates in accordance with Service Level Objectives
• Execute all activities in compliance with established Information Security and IT Service Management controls (e.g., change, incident, and problem management)
• Support the testing, validation, and documentation of software and hardware systems
• Create and maintain support documentation for consumption by end-users and IS staff
• Occasional after-hours support for Diocesan projects, initiatives, and IT systems maintenance
• Create a positive customer support experience with a consummately professional attitude
• Maintain and ensure strict confidentiality of information.
• Work as a member of the team by promoting the mission and philosophy of the Catholic Diocese of San Jose. 

OTHER OR SHARED RESPONSIBILITIES:

• 2+ years of service desk support experience in a Windows and Mac technology environment
• Associates Degree or equivalent experience
• Relevant Certifications; A+, HDI, Microsoft MTA, MCSA
• Core Requirements include functional knowledge and experience with:
  • Windows and Mac desktop OS and application support
  • Mobile device and application provisioning, maintenance, and management
  • Networking concepts and troubleshooting, especially the TCP/IP protocol suite
  • VoIP client configuration and troubleshooting
  • Client hardware & peripheral configuration, provisioning and troubleshooting
  • Multi-function printers and plotters
  • File systems structure, permissions, and access support
  • Active Directory User and Computers administration
  • SLA-driven task management

QUALIFICATIONS TO PERFORM THE JOB SUCCESSFULLY:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, ability or physical demands required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position. 

• Strong verbal communication and documentation skills, including experience translating complex technical subjects in a way that is meaningful to the target audience
• Ability to maintain a professional, positive and friendly manner always
• Ability to multi-task, shift focus, and prioritize workflow with minimal supervision
• Ability to engage peers and leadership in process improvement and problem resolution
• Familiarity with ITIL/ITSM concepts
• At least 7+ years of relevant work experience.
• 3+ years of progressively responsible directly related work experience.
• A. or B.S. degree or equivalent education required.
• Excellent communication skills.
• Knowledge in the Catholic Church work setting. 

Please email resume and cover letter to Christina Dickson: jobs@dsj.org.